Novita, Diana, and Hanifah. “Optimising User Interface (UI) and User Experience (UX) on E-Commerce Platforms to Improve Customer Retention”. JURNAL TEKNOLOGI DAN OPEN SOURCE 8, no. 2 (December 10, 2025): 837 - 842. Accessed December 27, 2025. https://ejournal.uniks.ac.id/index.php/JTOS/article/view/5056.