ANALISIS PELAYANAN PEMBUATAN KARTU IDENTITAS ANAK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KUANTAN SINGINGI

Abstract

In Kuantan Bay itself, since the KIA program was run by the regional government, there are still many people/parents who have not made KIA for their children, because according to the public's opinion, most of those who arrange KIA complain about the service in making KIA at the Population and Civil Registration Service. Kuantan Singingi Regency, the community or parents of children consider the process to be quite time consuming and require quite a lot of requirements. This type of research is survey research using an explanatory level of description and quantitative data analysis. According to Sugiyono (2017: 9) states that quantitative research methods are research methods that are based on selected questionnaires. The first simple indicator is that the results of the questionnaire distributed to the public are the results of the community's answers with good results, but even though the results of the questionnaire show good results based on the researcher's observations I saw in the field when distributing questionnaires that many people still don't know about children's identity cards, especially people in rural areas, this needs to be further socialized by the regional government and related agencies. And indicators two to five show good and are also in accordance with researchers' observations in the field. Based on the results of data processing and research analysis in the field as well as the explanations of each of the theoretical dimensions and indicators used, the researchers concluded that the Analysis of Children's Identity Card Making Services at the Kuantan Singingi Regency Population and Civil Registration Service was in the good category.