KUALITAS PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KANTOR KECAMATAN SINGINGI KABUPATEN KUANTAN SINGINGI”.

Abstract

District Integrated Administrative Services (PATEN) is the implementation of public services in the District from the application stage to the publication stage of documents in one place. The scope of PATENT covers the sector of licensing and services in the non-licensing sector. The purpose of implementing PATEN is to realize the District as a community service center and become a service node for offices or integrated service agencies in the Regency or City. PATENT has the aim of improving quality and bringing services closer to the community. The type of research used is the survey research method, with descriptive explanatory levels and using qualitative data analysis. The definition of survey is generally limited to research where data is collected from a sample of the population to represent the entire population