PERLINDUNGAN HUKUM TERHADAP KONSUMEN DALAM JUAL BELI ONLINE MELALUI FACEBOOK BERDASARKAN UNDANG-UNDANG NO 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN

Abstract

 The internet is currently growing rapidly,so with this global development happening in society through the us of technology online,one of which is social media.The most widely used social media is facebook.Facebook has been used as a business area that is used as a place for buying and selling transaction,so facebook is used as a place to sell various products and / or services.Participal of the problem 1).how is the legal protection of consomers in buying and selling transaction via facebook as regulated in law number 8 of 1999 concerning consumers protections?2).How to resolve consumer disputes if there are legal issues that occur through buying and selling through facebook?The research method used is normative legal research,judging from the nature of this study is descriptive analysis.The result of his research are.1.legal protection agains consumers through buying and selling facebook is the same as buying and selling factually the role of government to protech the interest of consumers or producers.The role of government here covers national aspects.consumer protection law.2) Settlement of consumer disputes there  are three ways namely 1.resolution of consumer disputeswith immediate demands through forum for negation and mediation.2.consumers dispute resolution through consumer dispute resolution.3.Consumer dispute resolution through court.